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Product/Technology Inquiry

Click or drag a file to this area to upload.
d_009

Product/Technology Inquiry

Technical Service Request

Click or drag a file to this area to upload.

※ How to collect report file for attachment

1.Hardware
    ① Photo of HW issue
    ② Log → Path <C:￦PARMI￦LogMsg>

2.Software
    · Previous version of SPIworksPro 6501 or AOIworks 28498
    ① Screenshot of SW issue
    ② Log → Path <C:￦PARMI￦LogMsg>
    ③ Configuration File : SPI → Path <C:￦PARMI￦x64￦SPIworksPro.cfg>
                                                  AOI → Path <C:￦PARMI￦x64￦AOIMachineConfig.ini>
    ④ (Model creation & Programming issue) Gerber, BOM and offline model file

    · Later version of SPIworksPro 6501 or AOIworks 28498
    ① SPI – SPIworksPro “R” button

         Report file → Path <C:￦PARMI￦Report>
    ② AOI – AOIworks “Data collection”

          Report file → Path <User specific path>

d_011

Technical Service Request

Download

Click or drag a file to this area to upload.
d_010

Download

Product/Technology Inquiry

Click or drag a file to this area to upload.
d_009

Product/ Technology Inquiry

Technical Service Request

Click or drag a file to this area to upload.

※ How to collect report file for attachment

1.Hardware
    ① Photo of HW issue
    ② Log → Path <C:￦PARMI￦LogMsg>

2.Software
    · Previous version of SPIworksPro 6501 or AOIworks 28498
    ① Screenshot of SW issue
    ② Log → Path <C:￦PARMI￦LogMsg>
    ③ Configuration File : SPI → Path <C:￦PARMI￦x64￦SPIworksPro.cfg>
                                                  AOI → Path <C:￦PARMI￦x64￦AOIMachineConfig.ini>
    ④ (Model creation & Programming issue) Gerber, BOM and offline model file

    · Later version of SPIworksPro 6501 or AOIworks 28498
    ① SPI – SPIworksPro “R” button

         Report file → Path <C:￦PARMI￦Report>
    ② AOI – AOIworks “Data collection”

          Report file → Path <User specific path>

d_011

Technical Service Request

Download

Click or drag a file to this area to upload.
d_010

Download

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